Imprint

Contact:

Fräulein Gerda

Bianca Pinn

Am Eidring 31

24623 Großenaspe

Mobile 0151 52519731

b.pinn@fraeulein-gerda.eu

Small business according to §19 UStG

Tax number 24/154/03736

The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board. The General Consumer Arbitration Board of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein is responsible.

Data protection declaration

1. Name and address of the responsible party This data protection information applies to data processing by: Responsible party: Bianca Pinn (hereinafter: PINN), Am Eidring 31, 24623 Großenaspe, Telephone: 0151-52519731, Email: fraeulein_gerda@web.de

2. Collection and storage of personal data and the nature and purpose of their use

a) When you visit the website When you visit our website www.fraeulein-gerda.eu, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted: IP address of the requesting computer, date and time of access, name and URL of the retrieved file, website from which access is made (referrer URL), browser used and, if applicable, the operating system of your computer and the name of your access provider. We process the data mentioned for the following purposes: Ensuring a smooth connection to the website, ensuring comfortable use of our website, evaluating system security and stability and for other administrative purposes. The legal basis for data processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected to draw conclusions about you personally. In addition, we use cookies and analysis services when you visit our website. You can find more detailed information about this in sections 4 and 5 of this data protection declaration. b) When you register for our newsletter If you have expressly consented in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use your email address to regularly send you our newsletter. To receive the newsletter, it is sufficient to provide an email address. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can send your unsubscribe request to fraeulein_gerda@web.de by email at any time. We do not currently offer a newsletter.

c) When using our contact form

If you have any questions, you can contact us using a form provided on the website. You must provide a valid email address so that we know who the request came from and can answer it. You can provide additional information voluntarily. Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR on the basis of your voluntarily given consent. The personal data we collect when you use the contact form is automatically deleted once your request has been processed. 3. Transfer of data Your personal data will not be transferred to third parties for purposes other than those listed below. We only pass on your personal data to third parties if: you have given your express consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, the transfer is necessary in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not passing on your data, in the event that there is a legal obligation to pass on the data in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR, and this is legally permissible and necessary in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR for the processing of contractual relationships with you. 4. Cookies We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not cause any damage to your device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that is related to the specific device used. However, this does not mean that we thereby receive immediate knowledge of your identity. The use of cookies serves on the one hand to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specific period of time. If you visit our site again to use our services, it is automatically recognized that you have already been with us and which entries and settings you have made so that you do not have to enter them again. On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you (see section 5). These cookies enable us to automatically recognize that you have already been with us when you visit our site again. These cookies are automatically deleted after a defined period of time. The data processed by cookies are required for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a notice always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all of the functions of our website. 5. Analysis tools a) Tracking tools The tracking measures listed below and used by us are carried out on the basis of Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. With the tracking measures used, we want to ensure that our website is designed to meet your needs and is continuously optimized. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools. i) Google Analytics1 For the purpose of needs-based design and ongoing optimization of our pages, we use Google Analytics, a web analysis service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). In this context, pseudonymized usage profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of the server request, is transferred to a Google server in the USA and stored there. The information is used to evaluate website usage, to compile reports on website activity and to provide other services related to website and internet usage for the purposes of market research and needs-based design of these websites. This information may also be transferred to third parties if this is required by law or if third parties process this data on their behalf. Under no circumstances will your IP address be merged with other data held by Google. The IP addresses are anonymized so that they cannot be assigned to a specific person (IP masking). You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case, not all functions of this website may be fully available. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie will be set which prevents your data from being collected in the future when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de). ii) Google Adwords Conversion Tracking In order to statistically record the use of our website and to evaluate it for the purpose of optimising our website for you, we also use Google Conversion Tracking. Google Adwords places a cookie (see section 4) on your computer if you have reached our website via a Google ad. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the customer can recognise that the user clicked on the ad and was redirected to this page. Each Adwords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this purpose - for example by using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". Google's privacy policy on conversion tracking can be found here (https://services.google.com/sitestats/de.html). iii) Matomo We use the open source software Matomo to analyze and statistically evaluate the use of the website. Cookies are used for this purpose (see section 4). The information on website usage generated by the cookie is transferred to our servers and summarized in pseudonymous usage profiles. The information is used to evaluate website usage and to enable our website to be designed to meet your needs. The information is not passed on to third parties. Under no circumstances will the IP address be associated with other data concerning the user. The IP addresses are anonymized so that an assignment is not possible (IP masking). Your visit to this website is currently being recorded by Matomo Web Analytics. Click here (https://matamo.org/docs/privacy/) so that your visit is no longer recorded. 6. Social media plug-ins Based on Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, we use social plug-ins from the social networks Facebook, Twitter and Instagram on our website to make our law firm better known. The advertising purpose behind this is to be regarded as a legitimate interest within the meaning of the GDPR. The responsibility for data protection-compliant operation must be guaranteed by their respective providers. We integrate these plug-ins using the so-called two-click method in order to protect visitors to our website as best as possible. a) Facebook Our website uses social media plug-ins from Facebook to make their use more personal. We use the “LIKE” or “SHARE” button for this. This is an offer from Facebook. When you visit a page on our website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted directly from Facebook to your browser, which integrates it into the website. By integrating the plug-in, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged into Facebook, Facebook can assign your visit to our website directly to your Facebook account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information is also sent directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends. Facebook can use this information for the purposes of advertising, market research and tailoring Facebook pages to your needs. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook. If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your rights and setting options to protect your privacy can be found in Facebook's privacy policy (https://www.facebook.com/about/privacy/). b) Twitter Plugins from the short message network of Twitter Inc. (Twitter) are integrated into our website. You can recognise the Twitter plugins (tweet button) by the Twitter logo on our site. You can find an overview of tweet buttons here (https://about.twitter.com/resources/buttons). When you visit a page on our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter therefore receives the information that you have visited our site using your IP address. If you click the Twitter “tweet button” while you are logged into your Twitter account, you can link the contents of our pages to your Twitter profile. This enables Twitter to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Twitter. If you do not want Twitter to be able to associate your visit to our pages, please log out of your Twitter user account. Further information on this can be found in Twitter's privacy policy (https://twitter.com/privacy). c) Instagram Our website also uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted from your browser directly to an Instagram server in the USA and stored there. If you are logged into Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by pressing the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there. If you do not want Instagram to assign the data collected via our website directly to your Instagram account, you must log out of Instagram before visiting our website.

For more information, see Instagram’s privacy policy (https://help.instagram.com/155833707900388).

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive the newsletter. To ensure that the newsletter is sent with consent, we use the so-called double opt-in procedure. In the course of this, the potential recipient can be added to a mailing list. The user then receives a confirmation email giving them the opportunity to legally confirm their registration. Only if the confirmation is received will the address be actively added to the mailing list. We use this data exclusively to send the requested information and offers. Newsletter2Go is used as the newsletter software. Your data is transmitted to Newsletter2Go GmbH. Newsletter2Go is prohibited from selling your data or using it for purposes other than sending newsletters. Newsletter2Go is a German, certified provider that was selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. You can find further information here: https://www.newsletter2go.de/informationen-newsletter-empfaenger/ You can revoke your consent to the storage of data, the email address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The data protection measures are always subject to technical innovations. For this reason, we ask you to inform yourself about our data protection measures at regular intervals by reading our data protection declaration.

7. Rights of those affected You have the right: to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details; to request the immediate rectification of incorrect or incomplete personal data stored by us in accordance with Art. 16 GDPR; to request the erasure of your personal data stored by us in accordance with Art. 17 GDPR, unless processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims; to request the restriction of the processing of your personal data pursuant to Art. 18 GDPR if you contest the accuracy of the data, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing pursuant to Art. 21 GDPR; to receive your personal data that you have provided to us in a structured, common and machine-readable format pursuant to Art. 20 GDPR or to request that it be transmitted to another controller; to revoke your consent to us at any time pursuant to Art. 7 Para. 3 GDPR. This means that we may no longer continue the data processing based on this consent in the future and to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or of our office. 8. Right of objection If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to exercise your right of withdrawal or objection, simply send an email to fraeulein_gerda@web.de 9. Data security We use the common SSL (Secure Socket Layer) process during website visits in conjunction with the highest level of encryption supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is being transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser. We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments. 10. Current status and changes to this data protection declaration This data protection declaration is currently valid and is dated May 2018. Due to the further development of our website and offers on it or due to changes in legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on the website at https://www.fraeulein-gerda.eu.

AGB 

1. SCOPE The following general terms and conditions in the version valid at the time of the order apply exclusively to all business relationships between Fräulein Gerdas Glanzstücke, hereinafter referred to as Fräulein Gerda, and the customer. We do not recognize any other conditions unless prior written consent has been given. 2. CONTRACTUAL PARTNER Fräulein Gerda concludes contracts for the delivery of goods exclusively with a) natural persons with full legal capacity who have reached the age of 18 b) legal persons. By submitting the order, the customer declares that he meets these requirements. 3. CONCLUSION OF CONTRACT Prices can be found in the price list. We make a separate offer for individual items made especially for the customer. The purchase contract is only concluded when the goods are paid for. 4. Contract language, storage of the contract text The language available for concluding the contract is German. We do not save the contract text. 5. Delivery conditions In addition to the stated product prices, shipping costs are added. You can find out more about the shipping costs in the offers. We only deliver by post. Unfortunately, it is not possible to collect the goods yourself. We do not deliver to packing stations. 6. Payment The following payment methods are generally available to you: Advance payment If you select advance payment, we will give you our bank details in a separate email and deliver the goods after receipt of payment. Cash payment If you order in person on site, you can also pay in cash immediately. 7. Retention of title The goods remain our property until they have been paid in full. The following also applies to entrepreneurs: We retain title to the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign all claims arising from this resale to us in advance in the amount of the invoice amount - regardless of whether the reserved goods are combined or mixed with a new item - and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations. 8. Transport damage If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and please contact us immediately. Failure to complain or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the freight carrier or transport insurance. 9. Warranty and guarantees The statutory liability for defects law applies. Information on any additional guarantees that may apply and their exact conditions can be found on the product and on special information pages in the online shop. 10. Liability For claims based on damage caused by us, our legal representatives or vicarious agents, we are always liable without limitation in the event of injury to life, body or health, in the event of intentional or grossly negligent breach of duty, in the event of a guarantee promise, if agreed, or insofar as the scope of application of the Product Liability Act is open. In the event of a breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded and which must typically be expected to arise. Otherwise, claims for damages are excluded. 11. Dispute resolution The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board. The General Consumer Arbitration Board of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de, is responsible. 12. Final provisions If you are an entrepreneur, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a merchant within the meaning of the German Commercial Code (HGB), a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our place of business. Right of withdrawal Consumers have a fourteen-day right of withdrawal. Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of withdrawal, you must notify us (Bianca Pinn, Segeberger Str. 215b, 24539 Neumünster, fraeulein_gerda@web.de, telephone: 015152519731) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. Consequences of cancellation If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. We will bear the cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning. The right of cancellation does not apply to the following contracts: Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.) - To Bianca Pinn, Am Eidring 31, 24623 Großenaspe or fraeulein_gerda@web.de - I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) - Ordered on (*)/received on (*) - Name of the consumer(s) - Address of the consumer(s) - Signature of the consumer(s) (only if notification is on paper) - Date (*) Delete as appropriate.